The time it takes to receive your refund can vary depending on the status of your order and the payment method used. Here’s a breakdown:
1. If Your Order Status is "Paid":
- If you request a refund when your order status is "Paid," Cloprod will immediately approve the request. The refund will be processed and sent back to the original payment method.
- For PayPal payments, the refund typically takes 1-3 business days to reflect in your account, but this can vary based on PayPal's processing times.
2. If the Order Status is Other Than "Paid":
- If your order status is anything other than "Paid," you will need to contact our customer service to request a refund. We will respond to your request within 24 hours and process the refund as soon as possible.
- Once the refund is approved, it may take 3-5 business days to appear in your account, depending on your bank or financial institution.
In summary, the refund should be processed within 1-3 business days for PayPal and 3-5 business days for other payment methods, once the refund is approved. If you have any further questions or need more information, please feel free to contact our customer service team. We are here to help!
