If the product you receive is incorrect, damaged, or has quality issues, please follow these steps:
1. Contact Customer Service: Reach out to our customer service team as soon as possible.
2. Provide Order Information: Please provide your order ID to help us quickly locate your order.
3. Send Visual Evidence: Include clear pictures or videos of the issue. This will help us understand and verify the problem more effectively.
Once we have reviewed and verified the information, our customer service team will take the appropriate action, which may include:
- Replacement: We will send you a replacement product.
- Refund: We can process a refund for the affected item.
- Other Solutions: Depending on the situation, we may offer other solutions to ensure your satisfaction.
We are committed to resolving any issues promptly and ensuring that you are satisfied with your purchase.
If you have any further questions or need additional assistance, please feel free to contact our customer service team. We are here to help!
