You have 15 days from the date your order status is marked as "Completed" to request a refund. To ensure a smooth and efficient process, please contact our customer service within this timeframe.
When you reach out, please provide the following information:
- Order ID: This will help us quickly locate your order.
- Images of the Product Issue (if applicable): If there are any specific issues with the product, including photos will help us understand and address the problem more effectively.
