When an order comes in, the following steps are taken to ensure a smooth and efficient process:
1. Order Import:
- The order is automatically imported into our system from your online store.
2. Order Status:
- The order status is initially marked as "Unpaid" until we receive the payment. Once the payment is confirmed, the order status is updated to "Paid."
3. Production Initiation:
- Upon receiving the payment, we immediately send the order to our production team. The production process typically begins right away.
4. Production Process:
- Our production team will print and customize the garments according to the specifications provided. This process generally takes 48 hours, but it may vary depending on the complexity of the order and the printing method used.
5. Quality Control:
- After production, each item undergoes a thorough quality control check to ensure that it meets our high standards.
6. Packing:
- Once the items pass the quality control, they are carefully packed to ensure they are protected during shipping.
7. Shipping:
- The order is then shipped out to the customer. We use reliable shipping methods to ensure timely delivery.
8. Order Tracking:
- You and your customer can track the order through our system, which provides real-time updates on the order's status and shipping information.